The RAVENOL brand is currently experiencing massive and unprecedented growth in markets throughout the world which has resulted in extended lead times for goods shown as "Currently not a stock item" Delivery on these items can take from 4-6 weeks after we receive your order. The production plant in Germany, already one of the most modorn in Europe, is currently being extended to allow facilities to almost double and we are hoping that new filling lines will be in operation shortly so that lead times can return to normal. Goods shown as "Currently out of stock, more coming soon" are already on back order - you will receive a mail from us confirming the anticipated delivery date.
The carriage charge will be automatically calculated and appear in the Shopping Basket. Once the goods have left our warehouse you will receive an E-Mail with the Parcelforce tracking number and your VAT receipt.
We now offer free delivery throughout the UK and to many European countries - see below for details.
Delivery Charges to Mainland UK:
For deliveries within Mainland UK we have a standard charge of £6.50 including packaging and VAT, based on a single delivery address per order. Orders over £150.00 qualify for free delivery. We can normally deliver to most UK addresses next working day for orders received before 9 a.m Monday - Friday - please note however that Parcelforce say this may not be possible in some remote areas.
Highlands & Islands of Scotland:
Northern Ireland, Isle of Man & Isles of Scilly:
Mainland Europe & Republic of Ireland:
Track your Order: If you include your mobile phone number when checking out you will automatically receive an SMS from Parcelforce confirming that the goods have been collected from our warehouse and informing you of the expected delivery date. Orders are shipped via Parcelforce, who collect daily from our warehouse near York. Deliveries are normally made Monday to Friday between 9.00am and 6.00pm. Once the goods have left our warehouse you will receive an E-Mail with the Parcelforce tracking number and your VAT receipt. We normally deliver the next working day to most of the UK whilst European deliveries will normally take less than 3 working days (i.e. Monday to Friday inclusive), unless we contact you to advise otherwise. Carriage charges reflect our own net costs - we do not make a profit on carriage! If you have any queries regarding our carriage charges or delivery to an address, please contact us.