Delivery Charges to Mainland UK ex. Highlands:
For deliveries within Mainland UK we have an Express delivery (1-2 working days) for £5.95 (including packaging and VAT), based on a single delivery address per order. Orders up to 1.9kg (2 Litres) will be sent 1st Class Post, over this weight with DHL.
We are also now able to offer an Economy delivery (3-4 working days - 2nd Class Post) for £3.20 on lighter orders up to 1.9 kg (2 litres). Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives as the Post do not accept these. To select Economy or Express shipping, please use the dropdown in the Shopping Basket.
Note that as a result of restrictions in force regarding the coronavirus and resulting staff shortages we can no longer guarantee a next day delivery service. Your order will be completed and sent as quickly as possible but please allow 2-3 working days for delivery. Please be aware, Mainland UK Express delivery does not include the Highlands and Islands of Scotland (as defined by DHL), Northern Ireland, Isle of Man. Isle of White and Isles of Scilly - in case of uncertainty please just type your postcode into the box provided in the Shopping Basket.
Highlands & Islands of Scotland:
For on small orders up to 1.9 kg (2 Litres) we are now able to offer Economy delivery (5-7 working days) for £3.20. Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives. We also offer an Express 2-3 working day service to most areas for orders received before 10 a.m Monday - Friday. Please choose the option "Scottish Highlands 24H" in the Shopping Basket and the subsidised carriage charge of £14.95 will be added to your order.
Northern Ireland, Isle of Man: Isle of White;
For customers in Northern Ireland, the Isle of Mann and the Isle of White, we are now able to offer Economy delivery (5-7 working days) for £3.20 on small orders up to 1.9 kg (2 Litres). Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives. For larger orders we offer an Express 2-3 working day service for most areas on orders received before 10 a.m Monday - Friday. Please select "N. Ireland 48H" or "Isle of Man" in the Shopping Basket and the carriage charge of £14.95 will be automatically be added.
Please note we cannot ship to the Channel Islands due to the customs requirements.
Mainland Europe & Republic of Ireland:
Whilst we can still offer a delivery service to the Republic of Ireland, due to the current Coronavirus situation DHL have advised us that for the time being they cannot guarantee deliveries to Mainland Europe.
If you include your mobile phone number when checking out you will automatically receive an SMS from DHL Parcels UK confirming that the goods have been collected from our warehouse and informing you of the expected delivery date. Deliveries are normally made Monday to Friday between 9.00am and 6.00pm. We normally deliver the next working day to most of the UK for orders received before 9.00am Monday - Friday whilst European deliveries will usually take less than 3 working days (i.e. Monday to Friday inclusive), unless we contact you to advise otherwise. All deliveries sent with DHL are supplied on a signature required service. If you have asked for the parcel to left in a safe place, we will convey this instruction to the courier but cannot guarantee this will be done as the service is a POD service and items left without signature are at the discretion of the driver. Note it is not possible to give specific instructions on items sent per post. If the customer requests delivery to be left in a 'safe place' we cannot be held responsible for loss.
Carriage charges are subsidised and do not even cover our own net costs - we do not make a profit on carriage! If you have any queries regarding our carriage charges or delivery to an address, please contact us. Please be aware weights shown on products are approximate and shown only as a guide to the total weight of your order.
