Affiliate Terms

RAVENOL UK Affiliate Programme
Terms and Conditions

© Ravenol UK Ltd 2024

Ravenol UK Ltd. is the sole importer & distributor of "RAVENOL" branded products for the UK including N. Ireland.

These terms and conditions explain how our affiliate programme works and the rules that apply. If you have any questions about anything in these terms, then please do not hesitate to get in touch with us.

In these Terms, the following words have the meanings attributed to them:

“Ravenol UK” means Ravenol UK Ltd, with the postal address for all correspondence being:
Unit 15, The Fox Complex, Severn Road, Welshpool, SY21 7AZ
In these terms the words “we”; “us” and “our” may also be used and refer to us, Ravenol UK Ltd.

“Affiliate”; “you”; “your” means you, as a Ravenol UK Affiliate.

“Affiliate Account” means the account you set up when you register as an Affiliate.

“Affiliate Programme” means our programme for promotion of our brand by individuals who register with us as Affiliates.

“Confidential Information” means all documents, information and materials and any other proprietary information which we provide to you, and which ought reasonably to be considered as confidential information.

“Intellectual Property Rights” means all intellectual property rights (including without limitation patents, utility models, trade and service marks, trade names, domain names, right in designs, copyrights, moral rights, topography rights, rights in databases, trade secrets and know-how) whether or not registered or registrable and also includes applications for registration of any of these rights, and all rights and forms of protection of a similar nature or having equivalent or similar effect anywhere in the world.

“Terms” means these Affiliate Terms and Conditions.

“Website” means our website found at

 Setting Up an Affiliate Account and Earning Commission

To set up an Affiliate Account please fill in the online sign-up form on our website. Once your application is approved we will provide you with a unique link (or links) to post on your website and social media platforms. Each ‘click’ on this link will be registered on your Affiliate Account using a cookie which is set on the user’s computer, please note that just clicking on the link does not entitle you to a commission. You will earn commission at the rate set out on our website for each actual sale made through that link. We pay commission on the sale price of our products and no commission will be paid on any delivery charges or sales taxes paid by the customer. Our Programme will attribute the sale to the affiliate whose link was the last one that the customer clicked on before making a purchase. This means that though your referral could still be within the agreed cookie duration, you will not earn a commission if they clicked on another affiliate’s link and ended up purchasing the product.


We pay our Affiliates through PayPal if you have a PayPal account set up. Please ensure that the PayPal email address listed on your account is correct so that we can make payments to you when they are due. If the address is incorrect then payments will not reach you so it is your responsibility to update your PayPal email address if you change it. We may also make payments to a UK Bank Account.

Affiliate payment dates are the 10th of the month following the placement and payment of a qualifying order. All Affiliate payments are paid gross. It is your responsibility to declare and pay any tax or insurance due on these payments and you indemnify Ravenol UK against any claims, losses, damages or any other liabilities which arise as a result of you not declaring and paying those sums.

Relationship Between Ravenol UK and our Affiliates

Neither you nor we are the agent or partner of the other. You agree that you will not at any time promote yourself as an agent or employee of Ravenol UK. You also agree that you have no authority to enter into any contract on behalf of Ravenol UK or to bind Ravenol UK in any way, and you will not make any representation or indication that you are acting on behalf of, or are in any way capable of binding, Ravenol UK.

Your Obligations as a Ravenol UK Affiliate

You agree that you will:

(a) follow our reasonable instructions and requests in relation to your relationship with us as our Affiliate;

(b) always promote Ravenol UK and our products in the best light and as we would choose to do so ourselves, and not make or publish any statement which is disparaging or negative;

(c) notify us of all enquiries about Ravenol UK or our products promptly;

(d) familiarise yourself with the characteristics, functionality, price, performance and availability of our products as indicated on our website and digital platforms;

(e) bear all costs and expenses incurred in connection with your activities as a Ravenol UK Affiliate.

You also agree that you will not:

(a) make any statement, representation or warranty, whether vocally or in writing, about Ravenol UK or our products other than those statements and representations contained in materials provided by us to you or set out on our website and digital platforms;

(b) register any domain name, email address, company name, or any means of digital platform that is identical or similar to ‘Ravenol UK’ or the registered trademark or ‘Ravenol®’ or a translation of these trade-marks into any other language;

(c) create, direct, maintain, or permit anyone else to create, direct, maintain, or permit a website for the sole purpose of advertising or promoting Ravenol UK or Ravenol®;

(d) create, direct, maintain, or permit anyone else to create, direct, maintain, or permit any website or social media account or page using ‘Ravenol UK’ or ‘Ravenol®’ or any translation of these trade-marks, and which website, account or webpage could reasonably be considered by anyone visiting it to be owned or maintained by us;

(e) promote your Affiliate link using SPAM or unsolicited e-mails;

(f) promote your Affiliate link in a way that may cause offence to others, including our competitors and customers;

(g) make statements about Ravenol UK products or Ravenol UK Ltd that are not true and/or inaccurate. Up-to-date information about our products can be found at, or by emailing us at

Termination and Closure of Inactive Accounts

We do not place any obligation on our Affiliates to meet sales quotas. However, if any Affiliate Account remains inactive for a period of one calendar year or for a period of twelve months from the day the account is first registered, then we will close that account, meaning any clicks using the unique link associated with that account will no longer be registered to that account and no commission will be payable in respect of any sales coming through that link.

You can choose to end your membership of our Affiliate programme at any time, for any reason, by notifying us that you wish to do so. We will then close your account, meaning any clicks using your unique link will no longer be registered to your account. Any commission which has not already been paid to you at the date that your account is closed will be paid through to you within one month of your account being closed.

We can terminate your membership of our Affiliate Programme at any time, for any reason, by giving you thirty days’ written notice. At the end of this period we will close your account, meaning any clicks using your unique link will no longer be registered to your account. Any commission which has not already been paid to you at the date that your account is closed will be paid through to you on our next payment date.

We can also terminate your membership of the Affiliate Programme with immediate effect if you breach any of these Terms and do not remedy that breach (if capable of remedy) within seven days of notice from us. If you do not correct the relevant breach within this period we will close your account, meaning any clicks using your unique link will no longer be registered to your account. Once your account has been closed no further commission will be payable, including any commission which has accrued to your account but not yet been paid to you.

We have a strict criteria for the sites and platforms hosting our promotions. For example, sites must not contain replicated content from another site creator and already be available to the public, nor contain obscene or offensive material, promote violence or illegal acts, or contain content deemed harmful to others. If this criteria is not strictly adhered to we reserve the right to immediately terminate your account without notice or compensation.

In addition to the termination provisions above, either you or we will be entitled to terminate your membership immediately by notifying the other in writing if the other is declared bankrupt, enters into insolvency or administration proceedings.

The rights to terminate set out above do not prejudice any other right or remedy available to you or us.

If your membership of our Affiliate Programme is terminated for any reason you will be entitled to receive any unpaid commission registered on your Affiliate Account, unless payment is excluded for any reason set out in the above paragraphs. You will not be entitled to, or have any claim against Ravenol UK for compensation of any sort.

Unless these Terms state otherwise, on termination of your Affiliate Account neither you nor we will have any further obligation to the other under these Terms.

Privacy and Data Protection

Please click here to view our Privacy and Cookies policy, which explains how we process any personal data you provide to us and how our website uses cookies.


You agree not to disclose any Confidential Information, directly or indirectly, to any third party without our written authorisation to do so, and you will exercise a reasonable level of care in protecting our Confidential Information from unauthorised use and disclosure. In particular, you agree that you will keep your account login details confidential and will not share them with any other person. You will also keep all marketing and other materials in relation to Ravenol UK confidential and will not use them for any purpose other than in connection with promotion of Ravenol UK.

These confidentiality provisions do not apply to information that is (a) publicly available, (b) obtained by you from third parties without restrictions on how you use that information, (c) independently developed by you without using our Confidential Information, or (d) required to be disclosed by order of a court or other governmental or regulatory body.

Intellectual Property Rights

All rights, including Intellectual Property Rights, in and to Ravenol UK, the products sold on our website, the content in our website and all other information and materials which relate to Ravenol UK and our products are owned by Ravenol UK.

As an Affiliate, Ravenol UK grants you a non-exclusive, non-transferable, non-assignable, UK only licence for the duration of your membership of our Affiliate Programme, to use our Intellectual Property Rights for the purposes of promoting our products in accordance with these Terms. However, your participation in our Affiliate Programme does not transfer to you any rights in respect of the Ravenol brand, the Ravenol name or trade-mark or of the goodwill associated with them.

You agree that you will not use any trade-marks or trade names which resemble our own marks or names (or both) and which would cause or be likely to cause any confusion or deception to third parties. You also agree that you will not do anything or authorise anyone else to do anything which would or might invalidate, or be inconsistent with, our Intellectual Property Rights.

If any infringement of any of our Intellectual Property Rights comes to your attention, whether actual or threatened, you agree to let us know as soon as you are reasonably able to. You also agree to notify us of any claim by anyone that our products infringe the rights of any other person, and you will, at our request and expense, do anything which may be reasonably required to assist us in relation to any such claim or generally to assist us in maintaining the validity and enforceability of our Intellectual Property Rights.


You indemnify, defend and hold harmless Ravenol UK and its directors, officers, employees, distributors and agents from and against any and all claims, expenses, wages, lawsuits or other liabilities (including without limitation, reasonable legal fees and court costs) for injury to any person, or for loss or damage to personal property, which arises out of any misrepresentation by you regarding Ravenol UK or our products, or any other of your activities as a Ravenol UK Affiliate.

Limitation of Liabilities

We make no warranties or representations (whether express or implied) with respect to the Affiliate Programme or your potential to earn income as an Affiliate, or that our website will be available or error-free at any time.

We will not be liable for any special, indirect, incidental or consequential damages (including loss of profits) arising from or relating to your membership of our Affiliate Programme, including without limitation damages claimed as a result of our website or our products being unavailable for any period of time.

Although we try to ensure that stock levels are constantly replenished we cannot guarantee the availability of any product. In case of doubt you should contact our sales office on 01686 650640 or check availability on our web site. An order cannot be placed unless stock is available and as such no commission will be paid on unfulfilled orders.

Ravenol UK’s liability for all claims of any kind arising out of or related to these Terms (including for negligence), whether based on contract or on other legal or equitable grounds, is limited to money damages not exceeding the amount of commission due to you and unpaid at such time and which relates directly to the particular claim.


If you wish to give us notice in accordance with any of these Terms, please do so by delivering the notice to us in person, or by sending it by registered post to the address given above or by email to Any notices from us to you will be sent to the contact email address you have provided in your Affiliate Account details. Notices will be considered to have been given at the time of actual delivery in person, or three working days after posting or one working day after transmission by email.

Changes to These Terms

We may make changes to any of these Terms at any time by posting new or updated Terms on We will also email any new or updated Terms to you using the contact email address you have provided in your Affiliate Account details. Changes to these Terms may include, without limitation, changes in the way we award commission, fee schedules, payment procedures and Affiliate Programme rules. If any changes we make are unacceptable to you, you will need to terminate your membership of our Affiliate Programme. If you continue to use your unique Affiliate link after we have notified you of new or updated Terms then you will be deemed to have accepted those Terms.


These Terms constitute the entire agreement between you and us with respect to the Ravenol UK Affiliate Programme.

Neither you or we will incur any liability to the other for any loss or damage resulting from a delay or failure to perform any of these Terms (or any part of them) if the delay or failure is caused (whether in whole or in part) by events, occurrences, or causes beyond the control of that party, including without limitation acts of God, strikes, lockouts, riots, acts of war, earthquakes, fire and explosions.

These Terms are personal to you as our Affiliate and you may not assign or otherwise transfer any of your rights or obligations to anyone else. These Terms do not create, and shall not be construed as creating, any rights under the Contracts (Rights of Third Parties) Act 1999 enforceable by any third party.

If we agree to waive any of, or any part of, these Terms then that waiver must be in writing to be effective.  Any waiver by us of any of, or any part of, these Terms will not be considered a waiver of any subsequent breach of the same or any other provision of these Terms and failure, neglect or delay by you or us to enforce these Terms (or any of them) or any rights or remedies at any time will not be deemed to be a waiver of the rights under these Terms.

These Terms are governed by, and shall be construed in accordance with, the laws of England and Wales, whose courts shall have exclusive jurisdiction.

Thank you for being a Ravenol UK Affiliate – we look forward to a long and successful working relationship!