We now offer free delivery throughout the UK and to many European countries - see below for details.
Delivery Charges to Mainland UK ex. Highlands:
For deliveries within Mainland UK we have an Express delivery (1-2 working days) for £5.95 (including packaging and VAT), based on a single delivery address per order. We are now able to offer an Economy delivery (3-4 working days) charge of £3.20 on lighter items under 1.8 kg. Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives. To select Economy or Express shipping, please use the dropdown in the Shopping Basket. Orders with a net Basket value over £59.00 qualify for free delivery to Mainland UK only. We can normally deliver to most UK addresses next working day for orders received before 10 a.m Monday - Friday - please note however that DHL Parcels UK say this may not be possible in some remote areas. Once the goods have left our UK warehouse you will receive an E-Mail with the DHL Parcels UK tracking number and your VAT receipt. Please be aware, Mainland UK Express delivery does not include the Highlands and Islands of Scotland (as defined by DHL), Northern Ireland, Isle of Man and Isles of Scilly - in case of uncertainty please just type your postcode into the box provided in the Shopping Basket.
Highlands & Islands of Scotland:
For lighter items under 1.8 kg we are now able to offer Economy delivery (3-4 working days) for £3.20. Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives. We also offer an Express 2-3 working day service to most areas for orders received before 10 a.m Monday - Friday. Please choose the option "Scottish Highlands 24H" in the Shopping Basket and the carriage charge will be automatically calculated - order value under £70.00 the carriage charge is £14.95, between £70.00 and £150.00 this reduces to £6.50 and orders over £150.00 qualify for free delivery.
Northern Ireland, Isle of Man:
For customers in Northern Ireland and the Isle of Mann, we are now able to offer Economy delivery (3-4 working days) for £3.20 on lighter items under 1.8 kg. Please be aware this does not include aerosols, such as spray cans, or hazardous products, such as additives. For larger orders we offer an Express 2-3 working day service for most areas on orders received before 10 a.m Monday - Friday. Please select "N. Ireland 48H" or "Isle of Man" in the Shopping Basket and the carriage charge will be automatically calculated - order value under £70.00 the carriage charge is £14.95, between £70.00 and £150.00 this reduces to £6.50 and orders over £150.00 qualify for free delivery.
Please note we cannot ship to the Channel Islands due to the customs requirements.
Mainland Europe & Republic of Ireland:
We can now offer special rates to the following countries: Zone 1- Austria, Belgium, Germany. Zone 2 - Czech Republic, France, Hungary, Italy, Luxemburg, Monaco, Netherlands, Republic of Ireland, Slovakia, Slovenia, Spain
Once you have placed your order in the shopping basket, please choose the country of destination and the carriage charge will appear in the Shopping Basket. For orders between £70.00 and £150.00 the carriage charge reduces to £9.95 and orders over £150.00 qualify for free delivery.
We may be able to deliver to other countries within Europe and further afield. If your country is not in Zone 1 or 2, please contact us on 01686 650 640 for a specific rate.
VAT free to EU Countries
If you are ordering on behalf of a company registered for VAT within the European Community you can order without paying UK VAT. Once you have filled out your address details in the Check Out simply put the VAT number in the box provided - this will automatically be checked against the company name and, if approved, will deduct the VAT from your order. NB. Please enter the number without spaces or punctuation.
Track your Order: We can only offer tracking on Express deliveries which are shipped via DHL Parcels UK, who collect daily from our UK warehouse. If you include your mobile phone number when checking out you will automatically receive an SMS from DHL Parcels UK confirming that the goods have been collected from our warehouse and informing you of the expected delivery date. Deliveries are normally made Monday to Friday between 9.00am and 6.00pm. Once the goods have left our warehouse you will receive an E-Mail with the DHL Parcels UK tracking number and your VAT receipt. We normally deliver the next working day to most of the UK for orders received before 9.00am Monday - Friday whilst European deliveries will usually take less than 3 working days (i.e. Monday to Friday inclusive), unless we contact you to advise otherwise. If you have asked for the parcel to left in a safe place, we will convey this instruction to the courier but cannot guarantee this will be done as the service is a POD service and items left without signature are at the discretion of the driver. If the customer requests delivery to be left in a 'safe place' we cannot be held responsible for loss.
Carriage charges reflect our own net costs - we do not make a profit on carriage! If you have any queries regarding our carriage charges or delivery to an address, please contact us. Please be aware weights shown on products are approximate only.